FreshStart Coaching (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity related to our financial and life coaching services.
By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
We may collect personal information that you voluntarily provide to us when you:
Register for our services or create an account
Schedule coaching sessions or consultations
Fill out contact forms or request information
Subscribe to our newsletter or marketing communications
Participate in surveys, contests, or promotional activities
Communicate with us via email, phone, or other methods
This information may include:
Name and contact information (email address, phone number, mailing address)
Demographic information (age, gender, occupation)
Financial information relevant to coaching services
Personal goals, challenges, and coaching-related information
Payment and billing information
Any other information you choose to provide
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
IP address and location data
Browser type and version
Operating system
Pages visited and time spent on our website
Referring website or source
Device identifiers and characteristics
We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us:
Remember your preferences and settings
Analyze website traffic and usage patterns
Provide personalized content and advertisements
Improve our website functionality and user experience
You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.
We use the collected information for various purposes, including:
Providing financial and life coaching services
Scheduling and conducting coaching sessions
Developing personalized coaching plans and strategies
Tracking progress and maintaining coaching records
Communicating about your coaching journey and goals
Processing payments and managing billing
Responding to inquiries and providing customer support
Improving our services and developing new offerings
Conducting research and analysis to enhance our coaching methods
Maintaining accurate business records
Sending newsletters, updates, and promotional materials
Informing you about new services, programs, or events
Conducting surveys and gathering feedback
Personalizing marketing messages and content
Complying with applicable laws and regulations
Protecting our rights and interests
Preventing fraud and ensuring security
Responding to legal requests and proceedings
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
We may share information with trusted third-party service providers who assist us in operating our business, including:
Payment processors and financial institutions
Technology service providers and web hosting companies
Marketing and communication platforms
Professional service providers (accountants, lawyers, etc.)
These service providers are contractually obligated to protect your information and use it only for the specified purposes.
We may disclose your information when required by law or when we believe disclosure is necessary to:
Comply with legal obligations, court orders, or government requests
Protect our rights, property, or safety
Protect the rights, property, or safety of our clients or others
Prevent or investigate fraud or other illegal activities
In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner, subject to the same privacy protections outlined in this policy.
We may share your information with your explicit consent for purposes not covered in this policy.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of sensitive data during transmission and storage
Secure servers and network infrastructure
Access controls and authentication procedures
Regular security assessments and updates
Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors influencing retention periods include:
The nature of our relationship and services provided
Legal and regulatory requirements
Business and operational needs
Your preferences and consent
When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
Request access to the personal information we hold about you
Receive a copy of your information in a portable format
Request correction of inaccurate or incomplete information
Update your personal information and preferences
Request deletion of your personal information, subject to legal and business requirements
Request restriction of processing in certain circumstances
Object to processing based on legitimate interests
Opt out of marketing emails and communications
Update your communication preferences
To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.
If you are located outside of [Your Country/Region], please be aware that your information may be transferred to, stored, and processed in [Your Country/Region] where our servers are located and our business operates. By using our services, you consent to such transfers.
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
FreshStart Coaching
P.O. Box 350253
Palm Coast, Fl. 32135
Email: info@roberthayes.com
Phone: 386-387-6304
I want you to know that booking this call took courage. Reaching out for financial guidance isn’t always easy, but it’s often the moment everything begins to change.
I’ve had the privilege of walking alongside hundreds of people on their journey to financial peace. While every situation is unique, they all started the same way – with a conversation like the one we’re about to have.
I’m honored you’ve chosen to have that conversation with me.
See you soon,
